Terms of Use

1. About this website

The website is operated by Zircomium. It gives general information about our consultancy and development services, our agents and the industries we work with. Nothing on the site is an offer to provide services on particular terms. Any work we do for you is governed by a separate written agreement between you and Zircomium.

2. Sample data and demonstrations

Examples on the site, such as run logs, chat transcripts, invoice tables, screening results and knowledge-base answers, are illustrations that use sample data. They show how an agent can behave and are not real customer records, guarantees of performance or promises of specific results. Results in a real deployment depend on your systems, data and configuration.

3. Acceptable use

You agree not to:

• use the site in any way that breaks the law or the rights of others;
• try to gain unauthorised access to the site, our systems or other users’ information;
• introduce malware, or interfere with or disrupt the site or its infrastructure;
• scrape, copy or harvest the site’s content at scale by automated means without our written permission;
• use the contact form to send spam, unlawful, misleading or abusive content.

4. Intellectual property

The Zircomium name, the Z logo, the site’s design, text, graphics and code are owned by Zircomium or its licensors and are protected by intellectual property laws. You may view the site and share links to it. You may not copy, modify, distribute or use our content or branding for commercial purposes without our prior written permission.

5. Information you send us

When you send us an enquiry, you confirm that the information is accurate and that you have the right to share it. Please do not send confidential, sensitive or third-party personal information through the contact form. We will use what you send as described in our Privacy Policy. Sending an enquiry does not create a client relationship or any obligation of confidentiality until we agree one in writing.

6. Third-party links

The site may link to websites we do not control. We are not responsible for their content, availability or practices, and a link is not an endorsement.

7. No warranties

We try to keep the site accurate and available, but it is provided “as is” and “as available”. To the fullest extent permitted by law, we do not make any warranty that the site will be uninterrupted, error-free or free of harmful components, or that its content is complete, current or suitable for your purposes.

8. Limitation of liability

To the fullest extent permitted by law, Zircomium is not liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, data or goodwill, arising from your use of, or inability to use, the site. Nothing in these terms limits liability that cannot be limited by law.

9. Changes

We may change the site and these terms from time to time. The “Last updated” date shows the current version. Continuing to use the site after a change means you accept the updated terms.

10. Governing law

These terms are governed by the laws of the country in which Zircomium is registered, and the courts of that country have jurisdiction over any dispute about them, unless the law of your country gives you mandatory rights to a different forum.

11. Contact

Questions about these terms: info@zircomium.com.