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Sample data · Operations run logRunning
01Email received · trading company, PO 4471
02Order parsed · 6 line items, 240 cartons
03Inventory checked · 212 in stock, 28 short
04ERP and CRM updated
05Status report drafted · waiting for the operations desk
EmailInventory databaseERPCRM

The Operations & Logistics agent handling one order. See how it works

Before and after

From scattered inputs to one clean record.

  1. Email · Re: Fwd: PO 4471

    Hi, can you confirm the 240 cartons? Supplier says some are short…

  2. WhatsApp

    مرحباً، أريد معرفة حالة طلبي رقم 4471

  3. Scanned PDF · scan_0093.pdf

    PURCHASE ORDER 4471 · 6 lines · Trading company

Sample data · Order recordEmpty
Customer
—
Order
—
Lines
—
Stock
—
Sources
—
Next step
—

One record, ready for the operations desk

One agent turns scattered email, WhatsApp and scanned documents into a record your team can check. See the five agents

SupportSample data · WhatsApp

مرحباً، أريد معرفة حالة طلبي رقم 20931

أهلاً بك. تم التحقق من حسابك. طلبك في الطريق وسيصل غداً قبل الساعة 6 مساءً.

شكراً. أريد استرداد المبلغ للمنتج الثاني.

تم. بدأت استرداد المبلغ للمنتج الثاني وفتحت تذكرة. سيؤكد أحد أعضاء الفريق قريباً.

Two languages, one conversation

Arabic and English, in the same thread.

Customers write the way they talk, and the agent answers in kind, with no translation layer. Meet the support agent

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