Freight, Trading & Supply Chain
Order intake, shipment status chasing, inventory cross-checks and ERP updates across email and messaging threads.
Less re-keying. Better handoffs.
Order intake
Shipment status
Inventory checks
ERP updates
One workflow, shown plainly.
People keep the decisions.
Shipment split decisions
Supplier exceptions
Customer commitments
01 What systems can this connect to?
For this work the agents typically connect to Email, Messaging, Inventory database, ERP, CRM. During mapping we confirm what each system allows an agent to read and change in your setup.
02 Can we start with one workflow?
Yes, and we recommend it. We scope one bounded workflow, agree what a useful result looks like, and only extend once that first one is working for your team.
03 Where does a person review the work?
You decide. During scoping we mark the steps that need a person to approve before anything changes, and the agent waits at those points with the context attached.
04 What happens when the source is unclear?
The agent says so instead of guessing. It flags the item, shows what it found, and hands it to the person you have named for that decision.